Straight Talk Insight

When AI Only Reveals What Was Already Broken

The real problem is often not missing AI. But poorly designed processes. AI can accelerate processes. But it cannot repair bad processes.

By Ingolf Christian Ernst 1/7/2026

Many conversations today start with AI.
And end with processes.

The real problem is often not missing AI.
But poorly designed processes.

Information is scattered.
Responsibilities are unclear.
Decisions are made twice or not at all.

AI can accelerate processes.
But it cannot repair bad processes.

What was already unclear becomes faster unclear.
What was already inefficient becomes efficiently wrong.

AI exposes this.
Mercilessly.

Suddenly, the question is no longer:
Which AI tool do we need?

But:
Why are we doing this at all?

These moments are uncomfortable.
But they are valuable.

Because they show that AI is not the solution.
But an amplifier.

Good AI work doesn’t mean deploying AI everywhere.
But understanding where thinking needs to happen first.

Tags: #ai#processes#clarity

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